Hello everyone,
We are pleased to finally confirm that all documents have been finalized, all shipping partners are fully active, and the cargo has now been dispatched to be loaded onto the vessel.
Important Note:
We have changed our shipping provider for sea freight and are now using different pallets to avoid any risk of losing units, as unfortunately happened in the past. That issue not only delayed deliveries in certain EU regions but also caused us a significant financial loss. For this reason, we have invested considerably more resources to ensure everything is managed differently this time, with the highest level of protection for all products.
The vessel is scheduled to arrive at the end of September. As soon as everything is in the warehouse, we will immediately proceed with fulfillment.
We remind you of the improvements of the LED strips that have been confirmed to you and that we also presented in the previous update:
LEDs and Accessories (Note of the previous update)
Our factory team is in the final stages of testing and approving the new accessories for the official mold production, as presented in the update 4 weeks ago.
We also remember the upgrade of the update from the beginning of July:
The LED strips are now twice the length of the original — each measuring 7 meters. This means just one strip is enough to light up both the top and bottom sections of Adaptabletop.
And the best part? This upgrade is completely free as our way of showing appreciation for your amazing support.
BONUS EXTRA GOALS: We are working on an extra goal that we cannot reveal just yet (as we are currently finalizing production costs to ensure everything remains manageable and sustainable). However, we will have exciting updates for you by the end of summer.
FINISHING TIME OF ACCESSORIES
According to the latest update from the factory, everything should be ready in the fall. We will handle the entire process with the same procedure as our new partners, who are now managing the pallets for shipping support to the vessels. This is crucial to prevent any possible damage to the pallets and, consequently, to the products.
To be transparent, the previous incident that destroyed so many units was a traumatic experience for us and caused a huge economic loss. For this reason, we are taking every precaution to ensure maximum safety and protection this time.
In the next update, we will present the new accessories that you will receive as an upgrade. Please note that there will be no additional cost for you – this is our gift to thank you for your support.
IMPORTANT NOTE (we report it to each update to be of help)
USA Tariffs
We want to remind you that for this project — and for all our upcoming shipments — we are covering 100% of the U.S. import tariffs.
No backer will have to pay any extra fees.
This is a significant effort on our part, and we’re doing it to fully support and thank our community.
The next update will be at the end of August,
Thank you all,
The Game Start Team